We work very hard to get your product out to you quickly and promptly.
Our team will typically ship items within one to two business days of receiving full payment and order confirmation.
CLOUD PENS (Australian Production)
Our shipping options at checkout and conditions are as follows:
STANDARD SHIPPING: This will take between 3 to 10 business days to arrive.
EXPRESS SHIPPING: This will take between 1 to 3 business days to arrive
SAME DAY SHIPPING (Melbourne Metro Only):
NOTE! Only applies to residents within Melbourne Metro Only. Orders placed using this shipping method will receive their order the same day, latest the following day as our team can be sometimes stretched thin and wont be able to make it.
Orders Must Be Placed Before 2pm to receive the same day otherwise will be set to ship the following day
Phone Numbers Must Be Included at checkout for this shipping method so one of our team can be in contact with you just incase there are any issues with delivery
Suburbs Include: Caroline Springs / Burnside / Taylors Hill / Taylors Lakes / Keilor / Essendon / Maribyrnong / Moonee Ponds / Sunshine / Deer Park / St. Albans / Plumpton / Diggers Rest / Altona / Footscray / Laverton / Truganina / Tarniet / Rockbank / Melton
IF YOU STILL PROCEED AND YOUR SUBURB IS NOT LISTED ABOVE IT WILL BE SENT VIA EXPRESS SHIPPING
REST OF OUR PRODUCTS
We work with many suppliers around the world to source high quality products. Our suppliers typically ship items within 48 hrs of purchase of receiving an order. From that point, it takes 1 - 4 weeks for items to arrive.
As soon as your product ships, you'll receive a tracking number that will keep you informed of where your order is at all times.